Frequently Asked Questions

At EveVolve Finds, we offer a range of secure payment options to suit your needs:
 
  • Credit/Debit Cards: Visa, Mastercard, American Express, Discover, Maestro, Diners Club International
  • Buy Now, Pay Later: Afterpay
  • Digital Wallets: PayPal, Apple Pay, Google Pay
  • Cash Options:
    • Cash on Delivery: Available in Sydney, NSW. Contact us on Instagram at @evevolvefinds or via email at [email protected] to arrange.
    • Cash on Pick-Up: Available in Sydney, NSW. Contact us on Instagram at @evevolvefinds or via email at [email protected] to schedule pick-up.

 

Orders can only be changed or cancelled within 24 hours of purchase. Please email us at [email protected] for assistance.

 

If you created an account, you can log in to view your order history anytime.

We understand how special our pieces are! If an item you’re after is out of stock or you’re looking for something specific, email us at [email protected] or message us on Instagram at @evevolvefinds. We’ll keep an eye out and let you know if we come across it in our future collections.

We aim to dispatch your order the next business day after payment is received. A tracking number will be provided as soon as your order is shipped, so you can follow your parcel every step of the way.

Please contact us at [email protected] within 7 days of receiving your order, and we’ll assist you.

We don’t accept returns unless the item is significantly not as described, in line with Australian Consumer Law.

Each piece has its unique care requirements. Please check the tags or contact us for specific care tips.

Sign up for our newsletter or follow us on Instagram to stay updated on the latest promotions.

Absolutely! We’re always looking for pre-loved items. Visit our Donate Your Style page for details or email [email protected] to learn more.